User: Last seen

Have you ever wondered when was the last time a user was active on your team? Well, you can now see that on your Dashboard/Users table.

🛈 An active user is defined as the user who has interacted with your team (ie. clicked on your chatrooms, services etc.) or opened the mobile app. It would be easier to describe who is not active: The user who just has the desktop app or the web browser open (or minimized) without doing anything on your team's workspace is not considered as an active user.

Trial Plans with no-credit card

We have made available the Trial Billing Plans that require no-credit card. This is an attractive way to register members to your premium chatrooms.

To enable the no-credit card feature on a Trial Plan simply check the option in the Dashboard:

Billing Plans: One-off & Setup fee

More flexibility is now offered in the billing component. You can create One-off billing plans or add initial/setup fee on recurring plans. You can find all the settings in the Dashboard → Billing Plans section.


Checkout URL - Billing landing pages

The Checkout URL is a branded landing page presenting a billing form where the user can purchase access to your chatrooms. The Checkout URL can be embedded in websites, posted on Twitter or it can be sent out to users by email.

You can define whether a billing plan should be available for In-App purchase or through the Checkout URL from the Dashboard.

There are two types of Checkout URLs

  • Chatroom Checkout URL - The billing form provides all the billing plans that are enabled for the specific chatroom. 
  • Billing Plan Checkout URL- The billing form provides only one purchase option, the underlying billing plan.

In both cases, the user is granted access to all the chatrooms that the billing plan is assigned.

Please check out the detailed guide here:

https://support.echofin.com/support/solutions/articles/19000116221-in-app-and-checkout-urls

Team Analytics

We have added useful analytics in the Dashboard. You can now have a visual representation of your Team performance and activity.

We have added the following charts:

  • User registrations: Overview of the user acquisition progress
  • Top Chatters: Leader board with the most chatty users
  • Top Chatrooms: Higher engaged chatrooms
  • Top Countries: Top 10 of the registered user countries

More charts will follow soon.


Users and Chatrooms tables revamp

The Users and Chatrooms Dashboard sections have been refreshed with a new table. The filters on each column and the sorting capability, make it easier to track down the data you are looking for.

The Users table has been enhanced with a few extra columns. Knowing the country of your users means a lot to many team owners. So, we capture the country code during the user registration and make it available in the Dashboard.

More to come soon.

Custom Disclaimer

You can now add a custom disclaimer appearing to all users who join your team. Please find the setting in the Dashboard → Branding → Compliance

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